Testimonials

Feedback from customers we proudly serve.  Our goal is to continue to exceed expectations!

Yelp review ★ ★ ★ ★ ★

I first heard about this business when the owners reached out to me about a craigslist ad regarding service manuals I had for BMW. They didn’t end up buying them from me because I lost the license information which tells you one thing – this is a reliable and honest business that does everything the way it should be done, properly with no shortcuts. (more…)

Aakash S. – August 2015

Yelp review ★ ★ ★ ★ ★

First time at this business…owner answered the phone and gave me an appointment. He asked some pertinent questions to help with the diagnosis. When I arrived, they looked over the car and suggested a solution…which could be done that day, at less than I thought ! (more…)

James C. – November 2015

Yelp review ★ ★ ★ ★ ★

Very honest store with great fast service, needed to go on a road trip one day and really wanted to get my oil change before i left out. Almost every shop told me it i would need an appointment or that the wait time was 3 hours. I ended up finding AKTIV which was 4mins away from my house. (more…)

Chen Z. – January 2016

Yelp review ★ ★ ★ ★ ★

This is quite possibly my first review on any social/market source; AKTIV without a doubt deserves it. These guys have gone above and beyond my expectations to get my car to near better than new condition.
I have taken my car everywhere from BMW of Rockville, BMW of Sterling (more…)

Dexter J – February 2016

Yelp review ★ ★ ★ ★ ★

This place is great. The staff are very friendly, helpful, and responsive. Prices and advice are always reasonable. I started going there about a year ago and will continue to go and recommend to others. Like the review below, this is my first review on any site, but I felt obligated to do one and praise when it is so obviously deserving.

Duane D. – June 2016

Google review ★ ★ ★ ★ ★

My experience with Kevin has been awesome – you get treated fairly and honestly and he will not nickle and dime you. I will definitely be back for more professional service for my E60 M5..

Aris Alv – May 2016

Google review ★ ★ ★ ★ ★

I had my 09 335i worked on this week at Aktiv. Kevin was professional on the phone, got me in quickly, and the staff did a great job. I highly suggest them to anyone looking for quality service work.

Mark Miller – May 2016

Google review ★ ★ ★ ★ ★

Superb shop from someone whose been in a lot of shops…

My new Subaru got a hitch installed (hidden). It was done super fast and without issue. As a former PCA DE guy, this shop just oozes goodness from a car person’s point of view. (more…)

Jeffrey B. – January 2017

Google review ★ ★ ★ ★ ★

I had my X5 serviced for a transmission change and Kevin was so easy to talk to. I asked for him to drain/fill 2x, and not flush it and he did it without hesitation, where as other Indy’s in the area I contacted seemed to want to do it their way only. I wish I found his shop sooner after having a few bad experiences at other shops.

Hsin-Jung Chow – April 2017

Google review ★ ★ ★ ★ ★

Kevin is wonderful. Everyone is courteous and helpful here. Great service!

Katie Atkinson – February 2017

Google review ★ ★ ★ ★ ★

Terrific service — took my 2011 BMW 335d there for a club meetup and got some unexpected help from owner Kevin and Chad. Friendly atmosphere, experienced mechanics, convenient location. (more…)

James O’Gara – December 2016

Google review ★ ★ ★ ★ ★

Kevin and Bill are straightforward and professional. They’ll provide you with solid advice and stand by their work-which is high quality. Can’t recommend this place enough.

Matt Dennison – September 2016

Google review ★ ★ ★ ★ ★

I was quite pleased with both Kevin, the owner, and Bill, who worked on my car. The service was what was needed for the car, they did not try to up sell me on things it didn’t need. I found them responsive and very customer oriented. I will return for needed repairs in the future.

Bill Knight – September 2016

Google review ★ ★ ★ ★ ★

Since finding Aktiv, they have serviced my e46 and upgraded it along the way, are very friendly to performance work, Kevin is very personable the shop and staff are great. never been mislead and never had a mis diag from them yet..

(more…)

Brian Bechtel – September 2016

Google review ★ ★ ★ ★ ★

I still go to AKTIV even living down in Virginia. I trust them to be honest with what needs done and not to over charge me. Great place to go for getting work done on your car.

Eric M. – May 2016

Google review ★ ★ ★ ★ ★

Friendly professional service, Kevin is personable and down to earth. He’s taking care of my 750I. I will be back here for all my service.

Dean Harting – July 2016

Google review ★ ★ ★ ★ ★

Been there twice so far, first time for maintenance second time for a ill timed bad alternator both times fantastic service. These guys aren’t your typical run of the mill auto repair shop they are enthusiasts. Definitely get your moneys worth, quick, honest 5 stars!

Greg Dennison – May 2016

Google review ★ ★ ★ ★ ★

After a disappointing visit to a BMW Dealership, Aktiv Automotive provided the exceptional, professional service I have some to expect from a BMW Dealer. My 325XI runs better now than it has since I returned to VA in 2012. (more…)

Stephanie T. – June 2015

Google review ★ ★ ★ ★ ★

I brought my BMW 135i to Aktiv Automotive to fix a misfire issue, they had the car for an hour and had the issue diagnosed and the part in house in an additional hour. This is phenomenal service! (more…)

John Holdsworth – June 2015

Google review ★ ★ ★ ★ ★

After purchasing a used BMW X5 for my wife, a friend referred me to Aktiv Automotive. Kevin, did a complete review of the vehicle and recommended a few small maintenance items. He explained how to maintain the vehicle and what the future service requirements would be. I was surprised when he also recommended some great after market accessories and where to purchase them. Kevin was highly knowledgeable and honest. I will definitely be bringing the BMW and other vehicles back in the future. Thanks, Aktiv!

Tom Albrecht – June 2016

Google review ★ ★ ★ ★ ★

I went to Aktiv Automotive from advice from a friend because they specialize in BMW. They fixed the front brakes of my BMW Z4 because a safety inspection said they need replaced. The service was quick, professional, and the price was good. Car feels good! (more…)

Sasivimol Siharat – May 2015

Google review ★ ★ ★ ★ ★

I took my audi q7 to this shop and I would give more stars if possible, because this was the best experience I have ever had when it comes to taking my car to a shop to be repaired. (more…)

Ismaila Togola – May 2015

Google review ★ ★ ★ ★ ★

Really great service there. One of my coworkers introduced me and I’ve always been really happy with their service. Rare to find an honest mechanic. They don’t try to tell me a million things are broken – they just get the job done and charge me for what I need.

Adam Jackman – May 2015

Google review ★ ★ ★ ★ ★

The ownership is very responsive and knowledgable. The best garage in the area for higher end vehicles when you want to avoid bloated dealership pricing and slow delivery.

Brian Peterson – May 2016